| At some point in a director's daycare career she will | | | | and the offending person attempts to ignore the |
| find herself on the front lines of a child custody | | | | court order, a 911 emergency call will be placed to |
| situation or a restraint order. One day a parent will | | | | prevent problems. |
| arrive to say, "My husband and I are splitting and he | | | | 4. The director must also alert a member of her |
| can no longer visit my child in daycare or pick up my | | | | board that such an issue is pending at the child care |
| child." At this point, alarm bells should start ringing in | | | | center. If the center is owned or operated by a |
| the director's head. | | | | corporation then she should immediately notify her |
| The director has a couple of serious legal obligations | | | | immediate superior as well as any security guards on |
| to consider.. First, in the interest of the child's | | | | duty. |
| personal safety, under no circumstances would a | | | | 5. Since child care centers often have rotating staff |
| director release a child to anyone who is not | | | | and schedules, the director must alert all staff |
| authorized. In this custody case both parents have | | | | members of the court order and supply specific |
| the right to have access to their child. In the restraint | | | | instructions regarding what to do in an emergency |
| order case it could be someone other than a parent. | | | | situation. |
| What should she do? | | | | 6. The staff should be alerted that no information |
| Second, as sad as it is, the director must think about | | | | regarding a child can be given to the banned person. |
| the possibility of a child abduction from the daycare | | | | This information generally is a request to know if the |
| facility. This can happen easily when the child is on | | | | child is present at the facility that day or even if the |
| the playground or taking a walk with the class. If it is | | | | child is enrolled any long at the facility. There are two |
| the unauthorized parent trying to abduct, the child | | | | reasons for not providing this information. First, the |
| often will go willingly and a teacher may think nothing | | | | director must protect the privacy of the student and |
| is amiss. If it is a stranger to the child, the teacher | | | | the parents in the event an abduction is planned |
| may ask questions but find the stranger is on the | | | | either by any person. Second, the banned person |
| formally authorized list. What should the director do? | | | | may want this information to try to build a case of |
| Upon hearing the news that parents are having child | | | | child neglect or abuse in a custody battle. If the child's |
| custody issues or restraint orders, the director must | | | | enrollment information is required for a court, the |
| immediately make clear the following to bother | | | | director will receive appropriate documentation with a |
| parents: | | | | formal request. |
| 1. The child care center is in no position to favor one | | | | In the event the custody issue has been resolved or |
| parent over another. If there is a court order or a | | | | the restraint order lifted the director must |
| restraint order in place, a copy must be kept in the | | | | immediately notify every person of its new status. |
| main office and a copy must be with the teacher in | | | | It is vital that the director make clear to all parties |
| charge at all times. | | | | involved that there is no judgment call on the |
| 2. If there is no court order, then as is usual | | | | situation and that the director follows the same |
| procedure, all parents will have normal access to their | | | | procedure for all parents. Every effort to continue to |
| child while at the center. This includes drop-off and | | | | provide child care services without embarrassment to |
| pick-up privileges as well as daytime visits. | | | | the family must be made. And every effort to legally |
| 3. If there is a court order or restraint order in place | | | | protect the center must be made. |